Take Care of Your Mind Backpack

- we're a small business, which means we can focus on providing you with high-quality products. 

- our fast turnaround time ensures that your order is fulfilled within 24 hours of placing it so you can start enjoying your purchase as soon as possible. 

- when you support us, it brings a huge smile to our faces. you're not supporting a big corporation - our founder, annie of @thebananniediaries, is one woman with a laptop, big dreams, and a group of friends who stepped in to help make this shop happen. 

- we're proud to be female-founded and give back to charities with every purchase. 

- we also support other small businesses and want to see them succeed too!

• Made from 100% polyester
• Maximum weight limit: 44lbs (20kg)
• Water-resistant material
• Large inside pocket with a separate compartment for a 15” laptop, front pocket with a zipper, and a hidden pocket with zipper on the back of the bag
• Top zipper has 2 sliders with zipper pullers
• Silky lining, piped inside hems, and a soft mesh back
• Padded ergonomic bag straps from polyester with plastic strap regulators
• Blank product components sourced from China

• Dimensions: H 16⅞" (42cm), W 12¼" (31cm), D 3⅞" (10cm)
• 9.56 oz/yd² (325 g/m²), weight may vary by 5%
• Maximum weight limit: 44lbs (20kg)

Returns for U.S. Domestic Orders:
- Available through USPS.
- Store Credit Only: Refunds are issued as store credit.
- Return Window: Items must be received within 14 days of delivery.

Return Process:
- Cost Deduction: Return label cost is deducted from the store credit.
- Condition Requirement: Items must be unworn, unwashed, in plastic wrapper (if applicable), with all tags and liners attached.

Exclusions:
- No Returns/Exchanges: Sale items, intimates, swimwear, or gift cards are non-returnable.

How to Initiate a Return:
- Use your customer account at: https://bf4c0e.returnsdrive.com

Full Return Policy:
- View the complete return policy here: https://www.shopthebananniediaries.com/policies/refund-policy

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Damages and issues 

- please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item

- photos or video of the damage is appreciated

- we will notify you once we’ve received and inspected the damaged item, and let you know if the refund was approved.

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Exchanges 
- follow to above instructions for returns

- place a new order for the item you're looking to exchange

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Please Note: we are unable to cancel orders.